https://www.youtube.com/watch?v=g04Dt413VN8Although it may be challenging at times, the restaurant business is unlike any other. Few other businesses allow you to make such an impact on your customers.
"You give them an amazing experience. You treat them well. You care for them for a period of time, and I believe that in a short period of time, you make their lives better."
One of the most important things about the restaurant business is that it requires you to work together with your team. The front of house, back of house, and management staff must all work together for the business to succeed. You must learn how you can collaborate most effectively with people working inside and outside of your restaurant.
"It’s a team sport with your vendors, with the farmers who grow the food, with the wineries that produce the wine."
Building relationships is another extremely important aspect of the restaurant business. Not only do you have to build relationships with your guests, but you must also focus on fostering connections between colleagues and vendors.
Another thing to remember is that although the restaurant business is fun, it's also very demanding. No one ever said constantly standing on your feet and making guests happy is easy. This is fast paced, hard work. Moving around and staying busy is what makes this business so exciting.